2017 The online revolution in hospitality
"What The Fork" (WTF) A relevant, whimsical, honest review of 2017 in the hospitality business! By Barry Kay 2017 has been a tumultuous year for the people and businesses around the world. In the U.S. the presidential election proved just how divided this country has become. Advancements made in technology, AI, and challenges to the traditional way of buying and selling have been amazing and daunting for many of us. The laissez faire attitude of the Obama administration has now changed to the more conservative and ever changing road rules of Donald Trump. There has also been a major shift in the buying and dining habits of U.S. consumers. Millenials are now in the drivers seat in setting the new trends. Millenials are not interested in spending hours in malls shopping or in luxe restaurants dining. Their preference is to keep their heads down and stay glued to their I phones and their favorite apps. Hundreds of millions of viewers are now add...